Future of Work

Creating a Culture That Supports Disruptive Innovation in a Post-COVID World

Workplace from Facebook sponsored this article. All content is entirely mine. We’ve been living in a world turned upside down by a pandemic, going into the winter with dire predictions of the next surge. Yet, there’s hope in sight with the development and distribution of vaccines. We will emerge at some point – and the …

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Don’t Get Blinded by Customers

[et_pb_section][et_pb_row][et_pb_column type=”4_4″][et_pb_text] Learn why you need to think beyond your profitable customers.   Leadership expert Charlene Li discusses the dangers of ignoring the needs of future customers. After watching, if your mindset is focused on trying to control your customers as the best way forward, check out the post Can You Control Your Customers to …

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My TED Talk: Leading in the Digital Era

I crossed an item off my bucket list when I gave a TED Talk at TED@IBM on Sept. 23rd. The event was part of the new TED Institute, which partners with companies to create TED-curated events. The title of my talk was “Giving Up Control: Leading in the Digital Era.” One key data point from Gallup …

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Help with My New Report: Employee Engagement & Advocacy

I’m passionate about Open Leadership, and the imperative to be open, authentic and transparent in the way we lead. This is all the more important when looking at how to engage employees, and tapping them for the bright shiny object de jour “employee advocacy.” To that end, my colleague Jon Cifuentes and I are working …

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