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Privacy Policy

Effective Date: February 26, 2024

At Quantum Networks Group and charleneli.com, your privacy is paramount. We are committed to maintaining the trust and confidence of our visitors to our website. This Privacy Policy provides detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others, and how we keep it secure.

1. Collection and Use of Personal Data

We collect Personal Data in the following ways to provide and improve our services:

  • When you sign up for our services or content: We collect your email address, first name, last name, title, and company name to deliver the content and services you’ve requested and to tailor our communication to suit your professional interests.
  • When you make a purchase: For transactions on our website, such as purchasing a book, course, or PDF, we collect your name, email address, phone number, title, company name, and any additional information you provide in the free text box of the form. Note that our payment processors process payment information, and we do not store these payment details.
  • When you engage with us for business communications: If you reach out to us for business inquiries, partnerships, or other professional engagements, we may collect your title, company name, and other pertinent company data that you provide, in addition to your name and contact information, to effectively address your needs and interests.
  • Automatic data collection: As you navigate through our website, we may automatically collect certain information about your device, browsing actions, and patterns, including details about your browser type, IP address, and operating system. This data helps us improve our website and deliver a better, more personalized service.

We use this Personal Data to process and manage your use of our website, respond to your inquiries and requests, and improve our services and communications. We ensure that the collection and use of your Personal Data are in compliance with applicable data protection laws and our own high standards of privacy protection.

2. Lawful Basis for Processing

We process your Personal Data under the following lawful bases:

  • Compliance with legal obligations
  • Performance of a contract with you
  • Our legitimate business interests, which do not override your rights and freedoms

3. Sharing of Personal Data

We only share your Personal Data with third parties when it is necessary for the provision of services to you, with your consent, or as required by law. Our third-party service providers are required to adhere to strict data protection measures.

4. Data Security

We have implemented robust security measures to protect your Personal Data from unauthorized access, alteration, disclosure, or destruction. These measures include technical, physical, and administrative controls.

5. Retention of Personal Data

Your Personal Data is only retained for as long as necessary to fulfill the purposes it was collected for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Children’s Privacy

Our website is not intended for children under 15 years of age, and we do not knowingly collect Personal Data from children under 15.

7. Your Rights

You have the right to:

  • Access the Personal Data we hold about you
  • Request correction of your Personal Data
  • Request deletion of your Personal Data
  • Object to processing of your Personal Data
  • Request restriction of processing your Personal Data
  • Withdraw consent at any time where we are relying on consent to process your Personal Data

For any of these requests, please contact us at privacy@charleneli.com

8. Changes to Our Privacy Policy

We review our privacy policy annually and make updates as necessary. We encourage you to review this policy periodically to be informed of how we are protecting your information.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: privacy@charleneli.com