Research Archives - Charlene Li

31 2019 January

Rinse and Repeat: The Secret To Making Your Change Agenda Stick

[et_pb_section fb_built=”1″ _builder_version=”3.0.47″][et_pb_row _builder_version=”3.0.48″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”4_4″ _builder_version=”3.0.47″][et_pb_text _builder_version=”3.21.1″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”] There’s a simple truth to the way people work — like horses...

31 2018 July

5 Tips to Better Train Executives on Digital Transformation

If you are leading a digital transformation effort, you know how important it is to get executive buy-in. Yet many leaders have only a tangential grasp of what it means to be “digital” and shy away from getting their hands dirty. Here are five tips on how to design or retool your digital training and development programs...

20 2017 February

Artificial Intelligence is Nothing Without Artificial Empathy

In the same way that IQ (or raw intelligence) helps humans make rational decisions, EQ (or emotional intelligence) helps humans make decisions based on empathy. Can artificial intelligence (AI) help us develop better empathy for our customers -- and, in some cases, have even better empathy than humans? Today I share my thoughts on the subject, based on the newest research into "artificial empathy."

03 2014 December

Creating a Culture of Content — Empowering Your Employees

Content marketing is hot, but it is not solely created by, inspired by, or used by marketing. Rather, content needs exist throughout multiple facets of...

21 2014 July

How to Tell If You’re Just Dabbling with Digital

Digital transformation is hot — in a new Altimeter Report, “The State of Digital Transformation,” we found that 88% of organizations we surveyed said that...

15 2014 April

Help with My New Report: Employee Engagement & Advocacy

I’m passionate about Open Leadership, and the imperative to be open, authentic and transparent in the way we lead. This is all the more important...

09 2014 January

Disruptive Trends to Watch in 2014

This post is part of Altimeter’s Trends to Watch in 2014. To kick off the new year, here are seven trends I’m following closely in...

05 2013 December

New Report: Social Media Education for Employees

Last year, we asked companies about their top social strategy priorities. The second top response was “Developing Internal Education and Training.” Yet, when we surveyed...

29 2013 November

The State of Social Business 2013

Altimeter hosts an annual Social Business survey to learn how social media is evolving within enterprise organizations. Data is then compared to previous reports providing a sense of...