by Charlene Li | Jan 4, 2012 | Future, Marketing, Social business
Rather than simply make prognostications, I wanted to give actionable advice based on these trends. This is the second of my three predictions and priorities for Social Business in 2012 (read the first prediction).Prediction #2: Your customers want to be known. Your...
by Charlene Li | Oct 15, 2009 | Marketing, Open Leadership
[Original posted at altimetergroup.com] I just received an interesting email promotion for an upcoming conference. At the top of the email, in big bold letters was this: “It’s time to take back control!” Now that definitely caught my eye, as...