by Charlene Li | May 8, 2019 | Culture, Digital, Leadership, Strategy, Video
An Interview with Banfield Pet Hospitals President Brian Garish Over the past few months, I’ve gotten to know the team at Banfield Pet Hospitals, a division of Mars, through a speech to their leadership team and some advisory work. During this time, I’ve had a chance...
by Charlene Li | Apr 30, 2019 | Disruption, Video
What’s so bad about comfort zones? Have you heard of gezellig? It’s a Dutch concept I learned when living in Amsterdam that embodies the definition of comfort zone. The word is associated with feelings of contentment and warmth that sometimes only comfort...
by Charlene Li | Mar 20, 2019 | Disruption, Leadership, Uncategorized, Video
Leadership is a Mindset Let’s talk about leadership in the midst of disruption. Let’s get clear on what leadership is, first of all. It’s a mindset. It’s not a title. Leadership doesn’t come when somebody bestows that title on you. Leadership happens when you see a...
by Charlene Li | Mar 3, 2019 | Disruption, Uncategorized, Video
Can your company handle the disruption that it needs? If you’re not sure about that answer then let’s work on it. First off, let’s start with your company culture. What is culture? Culture is simply a system of beliefs. And if your beliefs are holding you back...
by Charlene Li | Feb 12, 2019 | Disruption, Uncategorized, Video
Disruption is honest. What’s the difference between disruption and innovation? Well, innovation is a false promise. It says that it’s going to be easy, we’re going to find the answer in a certain timeline with an investment. It’s something that the CEO imbues a group...
by Charlene Li | Nov 5, 2018 | Culture, Disruption, Future of Work, Retail, Strategy, Video
Learn why you need to think beyond your profitable customers. Leadership expert Charlene Li discusses the dangers of ignoring the needs of future customers. After watching, if your mindset is focused on trying to control your customers as the best way forward,...
