“Socialgraphics” webinar slides and recording now available

[Originally posted at altimetergroup.com] Thanks to everyone who attended the webinar we held today on "Understanding Your Customers' Social Behaviors". Many people wanted to attend the webinar but weren't able to because of schedule conflicts. So we're making the...

Can you control your customers?

[Original posted at altimetergroup.com] I just received an interesting email promotion for an upcoming conference. At the top of the email, in big bold letters was this: "It's time to take back control!" Now that definitely caught my eye, as I'm writing a book about...

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