I conducted the second of four Webinars on the ideas around “Open Leadership” and am making available the slides as well as a video recording. This Webinar laid out how to create a an open strategy with four goals, and how to measure each of those goals. As I discussed in the first Webinar, leadership — especially in the era of social technologies — is about the relationships that are enabled and transformed. So I also include a discussion about how the long-term relationship, as measured by customer lifetime value, needs to be recalculated.

Note: I was not able to record this Webinar but hope to do so in the near future.

Past Webinars

Making the Case for Open Leadership

Finding and Supporting Your Open Leaders

How Open Leaders Embrace & Recover From Failure
Friday, May 21, 2010 10:00 AM – 11:00 AM PDT
– How do open leaders structure and manage openness with policies?
– Why is embracing failure so important to open leadership?
– How do open leaders deal with failure?

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