Learn why you need to think beyond your profitable customers. Leadership expert Charlene Li discusses the dangers of ignoring the needs of future customers. And think that trying to control your customers is the way to go–check out the post Can You Control Your Customers to learn more if that’s where your mindset is currently. Here’s […]
If you are leading a digital transformation effort, you know how important it is get executive buy-in. Yet many leaders have only a tangential grasp of what it means to be “digital” and shy away from getting their hands dirty. Here are five tips on how to design or retool your digital training and development programs to ensure not only that executives develop a digital mindset, but that proactively seek out ways to improve their digital literacy.